I got a newsletter this morning...
This letter is to provide you with product news related to the acquisition of Haley by Oracle. After completing a thorough review of our combined product lines, Oracle has decided to discontinue Haley Expert Rules (also known as Siebel Business Rules Designer) and Haley Business Rules Engine. As a substitute, Oracle offers Oracle Policy Modeling and Oracle Policy Automation for licensing by its customers for a license fee. Oracle believes both Oracle products provide a more comprehensive solution for its customers. As a Siebel customer, you are being notified of this change because Haley Expert Rules and Haley Business Rules Engine are embedded in the Siebel CRM 8.x product.
Along with this news, we want to reiterate our commitment to customer satisfaction and our intention to communicate with you regularly during the integration of our companies. For many Siebel customers, there will be no impact to their applications and this notification will serve as an informational update on Oracle's product direction only.
If you are a current Oracle support customer, Premier Support of Oracle's Siebel Application Releases for CRM 8.0x and CRM 8.1.1 will continue for as long as January 2012 and December 2013 respectively.
If your upcoming plans in October include Oracle OpenWorld, below are two sessions dedicated to Oracle Policy Automation that you may be interested in:
* Natural Language Policy Automation: Empower Business Users to Manage Policy Complexity
Thursday, October 15, 9:00-10:00, Westin Market Street Hotel, Metropolitan I
Speaker: Davin Fifield
* Integrate Oracle Policy Automation with Siebel in Less than 30 Minutes
Thursday, October 15, 15:00-16:00, Westin Market Street Hotel, Metropolitan I
Speaker: Philip Whitwell
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