Wednesday, September 30, 2009

Will Oracle discontinue Haleys Rules with Siebel?

I got a newsletter this morning...

This letter is to provide you with product news related to the acquisition of Haley by Oracle. After completing a thorough review of our combined product lines, Oracle has decided to discontinue Haley Expert Rules (also known as Siebel Business Rules Designer) and Haley Business Rules Engine. As a substitute, Oracle offers Oracle Policy Modeling and Oracle Policy Automation for licensing by its customers for a license fee. Oracle believes both Oracle products provide a more comprehensive solution for its customers. As a Siebel customer, you are being notified of this change because Haley Expert Rules and Haley Business Rules Engine are embedded in the Siebel CRM 8.x product.

Along with this news, we want to reiterate our commitment to customer satisfaction and our intention to communicate with you regularly during the integration of our companies. For many Siebel customers, there will be no impact to their applications and this notification will serve as an informational update on Oracle's product direction only.

If you are a current Oracle support customer, Premier Support of Oracle's Siebel Application Releases for CRM 8.0x and CRM 8.1.1 will continue for as long as January 2012 and December 2013 respectively.

If your upcoming plans in October include Oracle OpenWorld, below are two sessions dedicated to Oracle Policy Automation that you may be interested in:

* Natural Language Policy Automation: Empower Business Users to Manage Policy Complexity
Session: S311983
Thursday, October 15, 9:00-10:00, Westin Market Street Hotel, Metropolitan I
Speaker: Davin Fifield

* Integrate Oracle Policy Automation with Siebel in Less than 30 Minutes
Session: S310573
Thursday, October 15, 15:00-16:00, Westin Market Street Hotel, Metropolitan I
Speaker: Philip Whitwell

8 comments:

  1. I am a user of Haley and did not receive any letter from Oracle/Haley. Would you know if that concerns the Haley rule engine or is it the RuleBurst product?

    ReplyDelete
  2. I think it's only the Siebel wont be using Haley as its Rule Engine. Otherwise Haley on its own or Ruleburst product wont get effected.
    In future, Let's see what's the oracle strategy on this.

    ReplyDelete
  3. Hi, do you have more information on this? I can't find any official information from Oracle.

    Many thanks

    @lex

    ReplyDelete
  4. But in that in newsletter I found this "If you'd like to learn more about the information identified in this letter, please feel free to contact me directly at anthony.lye@oracle.com

    ReplyDelete
  5. Please visit http://siebel-essentials.blogspot.com/2009/12/bye-bye-haley-hello-opa.html

    ReplyDelete
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    ReplyDelete
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